Privacy Policy
Effective Date: 12/22/2025
This Privacy Policy explains how personal information is collected, used, shared, and protected by Best Buds International Limited (“Operator,” “we,” “us,” or “our”) in connection with GroomBox Global. GroomBox Global serves customers outside of the United States only.
GroomBox Global is operated under license from GroomBox LLC (“Licensor”). GroomBox LLC does not operate the international service, process international payments, fulfill orders, or provide customer support. Certain information is shared with GroomBox LLC as described below.
By accessing or using GroomBox Global, including [globalgroombox], you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.
This Privacy Policy forms part of and must be read in conjunction with the GroomBox Global Terms and Conditions.
Governing Language and Translation Disclaimer
This website may be translated into languages other than English for convenience only. These translations are provided using automated translation tools and may contain errors, omissions, or differences in meaning.
If there is any difference or conflict between a translated version of this website and the English-language version, the English-language version controls and applies.
All terms, conditions, policies, disclosures, rights, and obligations are legally binding only as stated in the English-language version of this website.
Information We Collect
We collect personal information that you voluntarily provide when you:
- Create an account or subscribe
- Make a purchase
- Contact customer service or submit forms
- Participate in promotions, surveys, or feedback requests
The categories of information collected may include:
- Full name
- Email address
- Shipping and billing address
- Phone number
- Account credentials
- Order and subscription history
- Communications with customer service
Payment information is processed securely by third party payment processors. The Operator does not store full payment card details.
How We Use Personal Information
Personal information is used for the following purposes:
- To process orders and subscriptions
- To manage accounts and renewals
- To ship products and coordinate logistics
- To provide customer support and respond to inquiries
- To communicate transactional and service related messages
- To improve products, services, and platform functionality
- To comply with legal, accounting, and regulatory obligations
Where permitted by law and subject to your preferences, we may also use your information to send service updates or promotional communications. You may opt out of marketing communications at any time.
Information Sharing and Disclosure
We do not sell personal data.
Personal information may be shared only in the following circumstances:
- With service providers that perform functions on our behalf, such as payment processing, shipping, analytics, email delivery, fraud prevention, and customer support
- With professional advisors or authorities where required by law
- With GroomBox LLC as licensor, for brand oversight, operational consistency, analytics, quality control, and business reporting
Information shared with GroomBox LLC is limited to what is reasonably necessary and is subject to confidentiality, data protection, and security obligations.
Where permitted by applicable law, non sensitive contact or preference information may be shared with trusted grooming brand partners for the purpose of product education, sampling, or professional outreach. Such sharing is optional and subject to opt out rights.
International Data Transfers
As an international service, personal information may be transferred to and processed in countries other than your country of residence.
Where required by law, appropriate safeguards are used to protect personal information, including contractual protections and organizational security measures consistent with applicable data protection laws.
Data Security and Retention
We implement appropriate technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Personal information is retained only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
Cookies and Tracking Technologies
GroomBox Global uses cookies and similar technologies to support site functionality, security, analytics, and user preferences.
Cookie usage is governed by applicable consent requirements, including where required under GDPR and similar laws. You may manage cookie preferences through available consent tools or browser settings.
GDPR and European Economic Area Rights
If you are located in the European Economic Area, United Kingdom, or another jurisdiction with similar data protection laws, you have specific rights under applicable law, subject to legal limitations.
These rights may include:
- The right to access your personal information
- The right to request correction of inaccurate data
- The right to request deletion of personal information where legally permitted
- The right to restrict or object to certain processing
- The right to data portability where applicable
- The right to withdraw consent where processing is based on consent
Requests will be evaluated and responded to in accordance with applicable law. Certain information may be retained where required to comply with legal obligations or establish legal claims.
Nothing in this policy limits rights that cannot be waived under mandatory data protection law.
Legal Bases for Processing
Where required by law, personal information is processed on one or more of the following legal bases:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests that do not override individual rights
- Consent, where required
Licensor Role and Limitation
GroomBox LLC licenses the GroomBox brand and related intellectual property to the Operator. GroomBox LLC does not control or independently determine the purposes or means of international customer data processing beyond the limited data sharing described above.
To the fullest extent permitted by law, GroomBox LLC shall not be responsible for international fulfillment, customer service, payment processing, or compliance actions undertaken by the Operator.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in legal requirements or business practices. The effective date will be revised accordingly. Continued use of GroomBox Global after an update constitutes acknowledgment of the revised policy.
Contact
For questions, data access requests, or privacy related concerns, please contact: